Description
Product: The Ordinary Lactic Acid 5% – 30ML
Description:
- Function: Gentle alpha hydroxyl acid for mild skin exfoliation
- Enhanced With: Tasmanian pepperberry to minimize sensitivity associated with exfoliation
- Variants: A more potent 10% formula is also available
- Key Ingredient: Includes a studied Tasmanian Pepperberry derivative, known for potential color variation due to seasonal changes
- Suitability: Not suitable for sensitive, peeling, or compromised skin
- Application: Best applied once daily, preferably in the evening
- Initial Use: Can be diluted with other treatments initially to reduce strength until skin tolerance is established
- Caution: Avoid eye contact; discontinue and consult a physician in case of persistent irritation
- Sun Protection: Note on potential increase in sun sensitivity, urging the use of sunscreen, protective clothing, and limited sun exposure during use and for a week afterward
- Ingredients: Key components include water, lactic acid, glycerin, Tasmanian pepperberry extract, and carefully selected elements for optimal efficacy and safety.
At Alkhaliq.pk, customer satisfaction is our top priority. If you are not fully satisfied with your purchase, we offer a straightforward return and exchange process.
- Eligibility: Returns and exchanges are accepted within 7 days of delivery. Products must be unused, unopened, and in their original packaging. Items like skincare and personal care products are non-returnable if opened for hygiene reasons.
- Return Process: To initiate a return, please contact our customer service team with your order details. We will guide you through the return process. Shipping costs for returns are the responsibility of the customer unless the item received was damaged or incorrect.
- Damaged or Incorrect Items: If you receive a damaged or incorrect item, please contact us within 48 hours of delivery. We will arrange for a replacement or refund at no additional cost to you.
- Refunds: Once your return is received and inspected, we will notify you of the approval status. Approved refunds will be processed back to your original payment method within 7-10 business days.
- Exchanges: For exchanges, please contact us to check availability. If the requested item is available, we will initiate the exchange process once the original item is returned.
Our goal is to make your shopping experience as smooth as possible. For any questions or assistance with returns and exchanges, feel free to reach out to our customer support team.
